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Child, Youth & Family Counselling

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Affordable Counselling Program

Crime Reduction and Exploitation Diversion (CRED)

Community Outreach Prevention and Education Program (COPE)

YouthTalk Free Youth Counselling by Email

Sexual Abuse Intervention Program

Skookum Skills and Skookum Food & Coffee


Affordable Counselling Program

Anyone in our community can access confidential counselling support from graduate counsellors supervised by professional registered counsellors. We are able to offer flexible hours including evenings and counselling for individuals and couples.

Get help with a range of issues, such as:

  •  contending with depression and anxiety
  •  coping with grief and loss issues
  •  responding to trauma
  •  overcoming acute and chronic issues including stress and illness
  •  making life decisions and dealing with transitions
  •  developing improved coping skills
  •  addressing workplace issues
  •  working on relationships
  •  dealing with parenting challenges
  •  enhancing self-esteem
  •  planning for the future
  •  gender sensitive issues

To connect with PCFSA's Affordable Counselling Program, contact 250-478-8357.


Crime Reduction & Exploitation Diversion (CRED)

Critical and unique support for gang-involved youth or those at risk of gang involvement.

  • One-on-one work with program coordinator, with a view to building trust and relationships
  • Participation with other youth in pro-social groups
  • Building knowledge and understanding of relationship violence for victim and perpetrator
  • Support work with parents, including parent education
  • Suicide assessment, where risk was identified, and related referral to medical professional
  • Liaising with probation, MCFD and other external agencies; identifying where contact and interventions by other agencies would be advisable
  • Referrals and supporting youth to participate in other programs, such as detox, (as deemed relevant) and/or supporting school registration where required
  • Supporting youth by attending court with them, where relevant

Access to the CRED program is through direct contact with the CRED Program Coordinator by police, probation, schools, MCFD Social Worker, community service providers, parents and caregivers, or the youth themselves. To connect with PCFSA's Crime Reduction & Exploitation Diversion Program, please call 250-478-8357.


Community Outreach Prevention & Education Program (COPE)

C.O.P.E is a voluntary prevention/early intervention program for youth (aged 5-18) & their families.

  • Short term one to one sessions with youth.
  • Confidential, non-judgemental, non-discriminatory support.
  • Guidance in connecting with community resources.
  • The flexibility to see youth in an office setting or out in the community.
  • Various groups either based on trends and gaps determined in the community.
  • Referrals to other programs, either within Pacific Centre or to external agencies as needed.

To connect with PCFSA's Community Outreach Prevention & Education Program, please call 250-478-8357.


YouthTalk Free Youth Counselling by Email

Email counselling, information and referrals for youth by professional counsellors, or face-to-face counselling sessions (where appropriate) in a secure and confidential format, for a variety of youth issues:

  • Anger Management
  • Relationships
  • Family Concerns
  • School Challenges
  • Bullying
  • Alcohol and Drug Misuse
  • Depression

To connect with a professional youth counsellor, or to arrange a face-to-face session, send an email to youthtalk2@pcfsa.org.


Sexual Abuse Intervention Program

This program is designed for children who have been sexually abused, where sexual abuse is suspected or children who have sexual behavioral problems.  We use art and play therapy and the children are taught safety skills. Our goal is to help children recover from the trauma of sexual abuse, to expand their ability to communicate verbally and non-verbally, and to realize their potential as valuable members of the community.

What We Do

  •  We believe every child has the key to their own healing if we can support and encourage healthy development  physically, intellectually, emotionally, & spiritually.
  •  Art and play therapy are used. We encourage healthy parent – child attachment.
  •  Each individual receives basic safety skills as part of their experience in the program.
  •  Teaches the child and/or caregiver to develop an understanding of healthy sexuality.
  •  Groups are offered according to the needs of the children and waitlist demands.
  •  Counsellors liaise with community members as part of Integrated Case Management.
  •  We support families in understanding the impact of sexual abuse on the child.
  •  Services are provided on a non-discriminatory basis and are sensitive and responsive to cultural differences.
  •  All staff and practicum students are experienced in providing sexual abuse or related treatment services to children.

To connect with PCFSA's Sexual Abuse Intervention Program, please call 250-478-8357.


Skookum Skills and Skookum Food & Coffee

Skookum Skillz is a free 12-week training program for youth (between the ages of 16-22) to build skills and enhance their confidence through a well-supported training and work experience program.  The training includes Food Safe, barista skills, customer service, knife skills, food preparation, First Aid and more. Learn more at Skookum Skills.

Since 1968, Pacific Centre Family Services Association has been promoting dignity and quality of life for families and individuals across Greater Victoria, especially on the West Shore, through education, counselling and creative programming. We offer a wide range of vital services for people dealing with substance use, mental health issues, and day-to-day life challenges. Across 14 core programs, our services are improving the lives of an average of 1,700 youth-at-risk, adults, families and seniors each year.