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Board of Directors

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As of June 2019

Chair - Alison Campbell

Alison is a retired lawyer who ran a private family law business for decades. She sings in a choir and performs at seniors’ housing complexes. Alison has been on the PCFSA Board since 2008.


Vice-Chair - Ashley Bertsch

Ashley is a Senior Commercial Insurance Advisor at a local credit union and  has 11 years of experience in the industry. She is also the co-founder of Women's Inspired Group, a local women's group in Victoria, as well an Independent Consultant with Arbonne. This world traveler enjoys meeting new people and learning about their lives, making a connection with them to grow her personal connection in the local area. She grew up for most of her life on Vancouver Island with some time spent in Edmonton, Kelowna and Vancouver, out in nature and explore all of the secret places in this world. She is very excited to be serving on this board of directors and look forward to the future.

Treasurer - Andy Pharo

Acting Secretary - Norma Strachan

Norma Strachan has more than 30 years of comprehensive experience working in the non profit sector in the area of employability training and labour market programs. She has significant experience with a variety of governance and human resource management models and extensive knowledge of the variety of community service organizations throughout BC. She has been a strong advocate to both provincial and federal governments for the value of community based services and developed a provincial association that provided networking, professional development and contracting opportunities. 

Director - Dan Spinner

Dan Spinner is a long time social entrepeneur, consultant to Canadian and US non-profits and an executive coach. Dan has over 30 years in non-profit mangement including a number of key appointments including Vice President of a major Toronto area hospital and as Vice President at Royal Roads University. Dan has managed Foundations with over $80 M in assets and overseen eight different building projects for non-profits.

Director - Jeff Townsend


Director - Nichola Manning

Nichola Manning is the President of NM Consulting Inc., an executive consulting firm specializing in organizational management services. Prior to becoming an independent consultant, Nichola spent twenty years with the BC Provincial government in senior management positions and was an Assistant Deputy Minister in both the Ministries of Health and Social Development. As a life-long resident of the Westshore, Nichola and her family have been active community participants and feel fortunate to have experienced and been a part of the substantial growth and progress occurring within the area.

Director - Jeff Simpson


Past Members

 Director - Ravi Parmar

Ravi was a leader in the student community in High School and was successful in his campaign for a new Belmont High School. Since graduating he has worked at the office of NDP MLA John Horgan and is an elected School Trustee. He is continuing his studies.

 Vice Chair - David Bennett

David has lived in the south Vancouver Island area since 1970. He has been a decades-long volunteer in the communities he has lived in with his family. He retired in 2006 after 36 years as a classroom teacher and elementary school administrator. David and his wife live in Sooke, where he was on Council from 2008 to 2011. He has been on the PCFSA Board since April, 2009.

Past Reports

You can read our 2015 annual report here

You can read our 2014 annual report here.

Since 1968, Pacific Centre Family Services Association has been promoting dignity and quality of life for families and individuals across Greater Victoria, especially on the West Shore, through education, counselling and creative programming. We offer a wide range of vital services for people dealing with substance use, mental health issues, and day-to-day life challenges. Across 14 core programs, our services are improving the lives of an average of 1,700 youth-at-risk, adults, families and seniors each year.